Free E-Commerce Return & Refund Policy Generator

RETURN & REFUND POLICY FOR MY STORE Last updated: August 16, 2026 Thank you for shopping at My Store (mystore.com). If you are not entirely satisfied with your purchase, we are here to help. 1. RETURNS & ELIGIBILITY You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Your item needs to have the receipt or proof of purchase. 2. REFUNDS & INSPECTION Once we receive your item, our quality assurance team will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within 5 to 10 business days, depending on your card issuer's policies. 3. RETURN SHIPPING FEES You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 4. DAMAGED OR DEFECTIVE ITEMS If you received a damaged or defective product, please notify us immediately at support@mystore.com with photos of the damaged package and item for a rapid replacement or full refund. 5. CONTACT US If you have any questions on how to return your item to us, contact our support team at support@mystore.com.